See how interim healthcare uses HR Cloud to modernize and automate onboarding processes as they support a growing staff.

The challenge:

Interim Healthcare of Manassas, VA, faced significant HR challenges, particularly with their onboarding process, which was unorganized and not user-friendly. Jessica Foos, Recruiting Manager, explains that the disorganization led to missing documents and frustrated candidates, making the hiring process inefficient and time-consuming. Candidates often thought they had completed all necessary steps, only to be asked for additional documents later, which caused frustration and delays.

The solution:

HR Cloud's software addressed these challenges by providing a user-friendly and customizable platform. The software made the onboarding process seamless by allowing candidates to submit documents directly through an app. This ease of use helped candidates complete their tasks quickly and reduced the burden on HR staff. The platform's ability to customize job-specific pre-hire and post-hire processes ensured that all necessary documents were collected and organized, eliminating the chance for errors and ensuring compliance with state regulations.

Additionally, HR Cloud’s customer service was a game-changer for Interim Healthcare. The ability to reach customer service representatives directly through the system meant that any issues could be resolved promptly, preventing delays in the hiring process. The quick and efficient customer service ensured that the HR team could maintain their hiring momentum without unnecessary interruptions.