A Better Onboarding Experience Leads to Better Results for All About Kids

Telecom Service Bureau faced significant challenges in their HR processes, particularly in recruitment, onboarding, and offboarding. D'Arcy Yerace, HR Administrative Assistant, highlights the difficulties they encountered before integrating HR Cloud's software.

The challenge:

Before HR Cloud, Telecom Service Bureau struggled with managing employee documents through a email system. This resulted in an overwhelming volume of emails, making it difficult to track specific pieces of information and communicate efficiently with employees. The lack of a centralized platform caused delays and inefficiencies in their HR operations.

The solution:

HR Cloud addressed these challenges by providing a comprehensive platform for document management and communication. It Telecom Service Bureau to streamline their HR processes by centralizing tasks and documentation. This significantly reduced the time spent on back-and-forth emails and improved the organization of employee information.

Time Savings: HR Cloud saved considerable time by eliminating the need to search through emails for documents and communications. The platform’s task-oriented structure ensured that all necessary information was easily accessible.

Enhanced Communication: The integration of HR Cloud improved communication between HR and employees. The ability to attach documents to specific tasks and communicate directly through the platform streamlined the process and reduced the chances of missing critical information.

Efficiency: The platform’s reminder and notification features allowed for efficient follow-ups with potential and current employees, ensuring that outstanding tasks were addressed promptly.

Industry:Media and Communications
Employees:654
Location:Florida
Solutions:Recruit, Onboard, Offboard

Employee Experience:

Although D'Arcy could not quantify the impact on employee retention or satisfaction, she emphasized that HR Cloud significantly improved the onboarding process. The software made it easier for applicants to complete tasks and reduced frustration for HR staff.

Overall Impact:

HR Cloud has been a resounding success for Telecom Service Bureau. It has organized and simplified their HR operations, leading to greater efficiency and less wasted time. The platform has brought peace of mind to HR staff, reducing frustration and improving overall job satisfaction.

D'Arcy highly recommends HR Cloud to other organizations facing similar HR challenges. The software has made HR operations more manageable and efficient, even for someone new to HR like D'Arcy. The platform’s ease of use and effectiveness in streamlining processes have left her with no complaints.

“Onboard has streamlined things, it has helped us to keep things together and organized better than we had been. Definitely making us all more efficient because we're not wasting so much time.”